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Yes, Customer service was out of this world fantastic!! I couldn’t believe how realistic the doll was from her head to her toes. Several weeks into my order I decided I would like to have an extra head for my doll. I was worried I was too late that I couldn’t get an extra head with her. I contacted customer service. They showed me all the different head’s that would fit my doll’s body and they told me they would make sure it would match her tan body. It matches perfect!!!