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Yes, the customer service is absolutely gorgeous! This doll is absolutely incredible! The detail is superb, and the quality is so good that you will have a tough time telling this from a real woman! Can’t wait to dress my companion! Fast shipping, great communication, and all at a good price. Customer service was very helpful. They responded quickly and was so nice in every email. I love doing business with this company, because I know everyone will get what they want.